ABOUT WOUTERS & HENDRIX 

Since 1984, Wouters & Hendrix is about blending craftsmanship and surprise. Born in an avant-garde moment, we bend the rules of traditional jewellery making and wearing. Subtle rebels with a love for surrealism, we are drawn to unexpected combinations of materials and techniques. Each design, handmade in our Antwerp atelier, conducts a dialogue with subversive art, surrealist symbolism and outstanding craft. A Wouters & Hendrix piece is more than jewellery; it is a story that enhances your personality. 
 

THE ROLE 

For a shop-in-shop store in a well-known department store in London, we are looking for an experienced Sales Associate with an affinity for jewellery and the universe of Wouters & Hendrix. 
As an ambassador of Wouters & Hendrix, you create a unique customer experience through your product knowledge and service orientation, while building and nurturing long-term customer relationships. Naturally, we are looking for a professional who understands, anticipates, and proactively responds to our customers’ needs. 
Equally important, however, is that you are an inspiring personality with a strong artistic and fashion sensibility – creative, authentic, intelligent, and guided by strong values — a true reflection of our clientele. We believe that the experience and appeal of our brand can also be created beyond the store environment. 
So even if you are not an experienced Sales Assistant, but if you recognize yourself in the profile we describe, and you are socially active within (creative) networks, we warmly invite you to apply. 


 

MAIN RESPONSIBILITIES
 

Sales 

• Advice and sales of all collections (silver & 18 ct gold) 
• Pre- and after-sales service (additional orders, repairs, customer follow-up) 
• Customer Relationship Management 

 

Operations 

• Contributing to achieving and exceeding the set sales targets 
• Respecting the W&H guidelines regarding merchandising, service, and personal presentation 
• Contributing to maintaining the perfect condition and presentation of the jewellery 
• Ensuring accurate follow-up of administrative tasks and customer service procedures 
• Depending on your talents and experience, specific responsibilities related to the optimal operation and communication of the shop-in-shop will be entrusted to you 


Within a Belgian creative company, you will become part of a dynamic and passionate team where you can make a valuable contribution.

  
Please send your application by email to Michelle Savelkoul: msavelkoul@wouters-hendrix.com.

  
At Wouters & Hendrix, our team is our success! We look forward to receiving your motivation letter.